Contact our UK support telephone line during office hours of 9am to 5pm Monday to Friday on +44 (0) 1782 977500. Be sure to have your product type and serial number to hand.
Email support is always available on support@trinitydigital.co.uk.
If you are having a technical issue email is generally the best option as you may also include pictures or videos of the issue you are experiencing.
Be sure to include the product type and serial number in all correspondence.
Also check out the user manuals and other content in our Support section.
Check out our Product pages that list what we sell, how they fit together and typical usage scenarios. Our Support manuals provide in-depth feature and operational information for each product.
You are most welcome to discuss our products with us and how they could fit your needs, just call our UK support telephone line during office hours of 9am to 5pm Monday to Friday on +44 (0) 1782 977500 or email us on support@trinitydigital.co.uk.
For consumer sales please place your orders through our Amazon storefront where you will get the best purchasing experience. You can use the links on our product pages to add them into your Amazon basket too.
For queries relating to an order you have placed you may call us on +44 (0) 1782 977500 or use the Amazon messaging service accessible from your Amazon order as appropriate.
For our business customers, orders through our Amazon storefront are always available, you may also call us on +44 (0) 1782 977500 to discuss your b2b direct sales purchase order.
Call us on +44 (0) 1782 977500 or email support@trinitydigital.co.uk to discuss any issue you have with delivery.
If you are returning an unwanted (and unused) product you have recently received and you purchased this via our Amazon store please use the Amazon returns facility which you can find on your Amazon order.
If you are returning an item(s) for repair you must call us first on +44 (0) 1782 977500 or email support@trinitydigital.co.uk to discuss this and obtain a returns number - we cannot accept any deliveries without this.
Any package returned to Trinity Digital must have the returns number clearly written on the outside of the package, we will not accept any package without this.
Our office address for all correspondence and deliveries:
Trinity Digital
234 Victoria Road
Stoke-on-Trent
Staffordshire
ST4 2LW
United Kingdom